Customer Service Area and Knowledge Base ...
How it works
The Service Area offers all users of Teaching Templates, WebWrap and the Multiple Choice Quiz Maker a fast and efficient way to contact the support team. Each time you send a new message to us, you will receive a unique ticket number which allows you to keep track of the progress of your inquiry. All incoming messages are checked regularly by our support staff with the aim of answering your questions within 48 hours. By using this service you are helping us considerably to extend and improve the knowledge base and to offer an even speedier response to our customers' inquiries. Thanks!
If you are working at a computer which allows "cookies" to be set, the login will be able to remember your name and email address. You will then only have to key in your password the next time you want send a new message, or follow-up the progress of your ticket. Tac-Software follows an extremely strict privacy policy and guarantees that no personal information will be passed on or used by any third-party. It is solely available for support questions directly concerning Teaching Templates, WebWrap and the Multiple Choice Quiz Maker. After logging in, you have the opportunity at any time to completely remove your entry from our database. If your problem is not urgent or you prefer not to login to the Service Area, you can still contact us directly by accessing the email form from the Support page
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